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Privacy Policy

Concierge Web (hereinafter "we" or "us") establishes the following privacy policy in order to handle our customers' personal information appropriately, in compliance with the Act on the Protection of Personal Information and other relevant laws.

Article 1 — Definition of personal information

In this policy, "personal information" refers to personal information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information.

Article 2 — Collection of personal information

When you contact us via the inquiry form, official LINE or email, we may collect the following personal information.

  • Name, trade name, company name
  • Email address, phone number, LINE ID
  • Address (for contract delivery)
  • Description of business and inquiry

Article 3 — Purpose of use

Personal information that we collect is used solely for the following purposes.

  • Responding to inquiries
  • Providing website production and operation services
  • Sending invoices and contracts and managing payments
  • Sending important notices about our services

Article 4 — Provision to third parties

Except where required by law, we will not provide personal information to any third party without your consent.

Article 5 — Management of personal information

We will manage your personal information appropriately and take all necessary and appropriate measures to prevent leakage, loss or damage.

Article 6 — Use of analytics tools

We use analytics tools (PostHog and Vercel Analytics) to improve this website. The records they collect are stored on servers in the United States.

If you arrive from a Meta (Instagram / Facebook) advertisement, we use the Meta Pixel to measure ad performance and send Meta information such as the pages you viewed and whether you submitted an inquiry form. We do not send what you type into forms, such as your name or email address. Meta handles this data under its own privacy policy.

If we have sent you an introductory email, the link in that email carries an identifier that lets us associate the visit with your company.

If you would rather not be recorded, please contact us using the details in Article 8 and we will exclude you.

  • The pages you viewed, how long you stayed, and where you clicked
  • A replay of the screen. Anything typed into a form field is masked and cannot be read by us
  • These records are not used to identify individuals, and are not provided to third parties

Article 7 — Disclosure, correction and deletion

If you request disclosure, correction or deletion of your personal information, we will respond within a reasonable period after verifying your identity.

Article 8 — Contact

For inquiries regarding this policy, please contact us via our official LINE or the email address below.

Email: info@circularhouseinc.com

Article 9 — Revisions

This policy may be revised without prior notice in line with changes in legislation. Revised terms take effect from the moment they are posted on this page.

Established: 17 May 2026